inBiot Support

General questions

What happens if my WiFi connection fails?

A low or unstable WiFi signal may cause the data not to be constantly updated in My inBiot.
When the connection is restored, the MICA will send all data without losing any measurements to the web platform. This is achieved because the MICA has a storage system for this type of situation.
The color of the LEDs will continue to indicate the CO₂ concentration regardless of network failures, as the device will continue to measure even if no data is uploaded to the platform during that time.

Can I choose whether or not to have the device's LED light always on?

Yes, from your My inBiot account, access the device on which you want to activate or deactivate the LED light. Then press the 3 dots in the top right corner, where it says "Activate MICA light".

Do I have to connect to the same WiFi that the MICA is connected to in order to view the data?

No, you can access My inBiot platform from anywhere and see the data being recorded by the MICA.

Can I enable the API from My inBiot?

No, this option has an annual or monthly cost and is enabled from within inBiot.

What happens if I turn off WiFi at night?

MICA will continue to operate during this period of WiFi disconnection and will save all measured data in a storage system. When the connection is re-established, all saved data will be uploaded to the My inBiot web platform.

Does the MICA traffic light show the same as the virus spread probability indicator?

No, the MICA light indicator shows when ventilation is necessary and depends only on theCO₂ concentration. The probability of virus propagation is an indicator calculated based on the parameters: temperature, humidity, CO₂, and PM2.5 particles.

How can I download the MICA data?

Within My inBiot account, access the device from which you want to download the data and click on the 3 dots in the top right corner. Select the option "Download data" from the drop-down menu. A form will appear in which you can select the parameters to download and the date ranges. The standard version of My inBiot allows you to download up to one month's data, while the Business account offers unlimited downloading.
Business accounts also have a "MULTIPLE DOWNLOAD" option, which you will find on the MICAs screen. From this tab you can download data from several devices at the same time, indicating the parameters and dates to be downloaded, limited to one week.

Can I choose which air quality data to share?

You can select the parameters and indicators to be displayed in the "sharable" section. There, all sharable content and display options for any MICA device are grouped in one place. You will be able to share access to the measurements of a MICA, generate full screen views to display in public places or automatically download IAQ Monitoring Certificates. More details in the video tutorial.

Installation

At what height should I install the MICA?

The MICA device should be installed at a recommended height of between 4 ft (1.20 - 2.00 m) from the finished floor, away from sources of heat or direct draughts and according to the specific requirements of the space.
General recommendations:
- Place more than 6ft7in (2.00 m) from casement windows or interior doors used for natural ventilation.
- Place more than 6ft7in (2.00 m) from supply or extract air intakes.

Can I use the device outdoors?

No. The device does not have an IP67 rating required for outdoor measurements and the range of the sensors for indoor and outdoor measurement is different. If you use MICA outdoors, the measurements will not be accurate or representative and the device may be damaged.

What surface can a MICA cover?

A MICA can cover an area of between 540-1080 square feet (50-100 square metres), although the sizing varies depending on the layout of the space, the design and operation of the ventilation system or the occupancy itself.

To be taken into account

Do not handle or use unofficial spare parts for repair or maintenance.
Do not expose the device to indoor environments with continuous relative humidity above 80%.
Check that no electrical current is flowing during installation or maintenance of wall-mounted equipment.
To reduce risk, always use the manufacturer's or service provider's personnel, or other qualified persons for installation and maintenance.

Sensors

Preheating

When you connect or configure the device for the first time, you will be able to see the temperature and humidity measurements, the rest of the sensors need to warm up and will start measuring after a few minutes.

Temperature and humidity

Make sure that the device is out of direct sunlight and away from radiators or drafts that could affect the measurement.
Make sure that the device is not covered and has nothing on it that could affect the measurement.

CO2

The MICA CO₂ sensor needs to be connected for 24 hours to calibrate.
During this calibration period, the readings will fluctuate, so this information should be ignored. Once calibrated, its reading will automatically adjust.
If the calibration is interrupted (device shutdown, power failure or internal fluctuation), the calibration will restart from the beginning and will require another 24 hours.

MICA 2023

inBiot setup

Video tutorial

Configuration Manual

Download Configuration Manual

MICA 2021-2022

Video tutorial

FAQs

I can't connect to WiFi

Check that the WiFi signal strength is good.
Check that the WiFi password is correct.
Check that it is connected to a 2.4GHz WiFi.
Check that you do not have firewall and gateway measures in the company, this may be preventing it from connecting. If so, to configure it, follow the steps in the following document.

What does the flashing blue light indicate?

The flashing blue light indicates that the MICA device is in configuration mode. If disconnecting and reconnecting the device shows this status, the MICA needs to be reconfigured.

What does the green light after configuration indicate?

The green light indicates that the MICA has successfully connected to the WiFi network. The next step is to add it to the My inBiot platform by following the steps in the video tutorial.

What does the red light behind the configuration indicate?

The red light indicates that the device has not successfully connected to the WiFi network. Repeat the configuration process and make sure that you do not have a firewall or security gateways on the network. If you do, follow the steps in the following document.
Check that the password entered corresponds to that of your WiFi network.

When I register the MICA I get the message: "We have not found a sensor that matches the sensor ID entered. Please make sure that the sensor ID is correct".

Make sure you have correctly configured the device and entered the password for the linked WiFi network.
Verify the device ID.
Make sure that you do not have firewall and gateway measures in the company. If you do, follow the steps in the following document.

I can't access the address 192.168.4.1 in browser

Make sure that the MICA is flashing blue (Access Point).
Make sure you are connecting to the WiFi network generated by the MICA device.
Enter 192.168.4.1 from the browser, in the URL. Do not use the browser widget to enter it.

MICA Lite